Concessions Manager

About this role

• Aramark Sports + Entertainment is seeking a concessions manager to oversee food and beverage operations for our concessions department at Frost Bank Center in San Antonio, Texas.The Concessions Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
• Oversees and manages dining operations where customers order prepared foods from a menu.LeadershipUse Aramark's coaching model to engage and develop team members to their fullest potentialReward and recognize employeesEnsure individual and team performance meets objectives and client expectationsPlan and lead daily team briefingsEnsure safety and sanitation standards in all operationsClient RelationshipIdentify client needs and communicate operational progressFinancial PerformanceEnsure the completion and maintenance of P&L statementsDeliver client and company financial targetsAdopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve marginsProductivityBring value through efficient operations, appropriate cost controls, and profit managementFollow the Operational Excellence fundamentals by meeting and maintaining food and labor initiativesEnsure entire team is trained and able to implementSupervise team regarding production, quality and controlComplianceMaintain a safe and healthy environment for clients, customers and employeesFollow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hourAdditional ResponsibilitiesPlans, directs, and coordinates food service activities in order to deliver a finished product to the customerAt Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.
• In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.Qualifactions Requires at least 2-3 years of food service experience Requires at least 2-3 years of experience in a food service management role Bachelor's degree or equivalent experience preferred Strong interpersonal skills Ability to maintain effective client and customer rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard service model Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers Requires occasional lifting, carrying, pushing, and pulling up to 50 pounds.
• Capability to stand for extended periods of time and walk frequently throughout the facility.
• Availability to work a flexible event-based schedule, including evenings, weekends, and holidays.

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