Store Clerks
About this role
- **Position Overview:** The Customer Service Representative is Little General's primary customer contact.
- They perform all sales transactions, make sure the store is properly stocked, and share in the duties of keeping the store clean and safe.
- Must be minimum eighteen (18) years of age to sell tobacco, lottery products and alcohol.
- **Position Classification:** Full Time or Part Time **Position Reports To:** Retail Store Manager and/or Assistant Manager **Minimum Education:** Must be able to speak, read and write in English.
- **Physical Demands:** * Ability to lift, push, pull, and carry boxes and /or equipment weighing up to 50 pounds; * Ability to stand and walk for extended periods of time (95%), Sitting (5%); * Ability to climb, balance, reach, grab, stoop, crawl, bend, and crouch for extended periods; * Ability to use close, distant, color and peripheral vision, depth perception and visual focus.
- * Ability to smell and identify odors; * Ability to clearly hear and interpret voice commands and telephone communications; **Primary Responsibilities:** 1.
- Present a well-groomed, professional image at all times.
- Greet and welcome all customers with a smile.
- Help customers locate product(s) whenever necessary.
- 4.
- "Upsell" related products whenever appropriate.
- Record all sales on cash register and collect payment.
- Understand all approved payment systems and transaction processes.
- Understand and strictly follow state laws regarding lottery, alcohol and tobacco sales.
- Promote enrollment and participation in all Loyalty Programs.
- Closely observe property and report any suspicious activity to the Manager on duty.
- Monitor gas pumps to prevent "drive off" theft.
- Report all occurrences to Manager on duty.
- Report any malfunctioning equipment or systems to the Manager on duty.
- Stock coolers and shelves to ensure products are available and properly priced.
- Maintain sanitary conditions in all food service areas to meet local health standards.
Key skills & tools
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