Administrative Assistant (Houston County)

About this role

• Explore a World of Opportunity with the State of Georgia!
• We are the force that drives Georgia!
• Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
• Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!
• **Job Title:** Administrative Assistant (Houston County) **Agency:** County Public Health **Job Requisition ID:** JR0000005191 **Shift:** Day (United States of America) **Compensation Details:** $38,897.56 **Job Description:** **Who we are.** We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide.
• We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.
• **What we offer.** As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact.
• No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can: * **Make a Professional Impact** - Build your career where it matters and protect lives in the community where you live, work, and play * **Enjoy Workplace Flexibility** - Experience flexibility in how you work so you can be your best self for you and Georgia Residents * **Work with a Dynamic and Diverse Team** - Collaborative and inclusive way of working where employees share ideas and leverage collective strengths * **Achieve Career Longevity** - Countless opportunities for continuous learning/development that support a long-term career * **Take Part in a Hands-on Working Culture** - Unique culture of active engagement and problem-solving, no matter your role * **Feel Pride in Where you Work** - Be part of making an impact in public health alongside dedicated people just like you **Come join our team!** As an Administrative Assistant with Houston County Environmental Health, you will join a dedicated group of public health professionals working to protect the health and well-being of communities across the state by supporting vital public health initiatives.
• This role offers the opportunity to make a meaningful impact, a great schedule, and a healthy work-life balance, allowing you to grow your career while maintaining time for what matters most to you.
• **Job Responsibilities** The Administrative Assistant performs a wide range of clerical and administrative support functions, which include serving as the primary point of contact for the public for inquiries by phone and in-person, data entry, record maintenance, document preparation and assisting with billing functions.
• **Primary Duties & Responsibilities** * Serves as the primary point of contact for Environmental Health customers in person, by phone, and through electronic communications.
• * Explains application requirements, fees, inspection scheduling, administrative procedures, and available services.
• * Collects payments for permits, applications, inspections, and other authorized Environmental Health services.
• * Issues receipts, records transactions, and maintains accurate financial documentation.
• * Receives and documents public complaints regarding potential Environmental Health concerns.
• * Routes complaints to the appropriate Environmental Health Specialist or supervisor for review and follow-up.
• * Research property information using GIS maps, parcel searches, tax records, and other authorized databases.
• * Locates and verifies historical permits, septic system records, inspection reports, and property documents.
• * Receives permit applications and checks for required forms, signatures, payments, and supporting documents.
• * Enters application information into electronic systems and maintains organized permit files.
• * Maintains accurate records in databases, shared drives, electronic permitting systems, and paper files.
• * Scans, indexes, retrieves, and files documents according to established records management procedures.
• * Provides clerical and administrative support to Environmental Health Specialists conducting inspections and investigations.
• * Prepares inspection packets, property histories, maps, permit records, and other requested documentation.
• * Communicate professionally with customers, contractors, County departments, State agencies, and other partners.
• * Refers technical questions, disputes, and complex concerns to the appropriate specialist or supervisor.
• * Assists with administrative coordination during severe weather, boil water advisories, and public health emergencies.
• * Help organize incoming calls, complaints, and service requests to support emergency response activities * Perform additional duties as assigned.
• Responsibilities and essential functions may change to meet organizational needs.
• **Minimum Qualifications** High School diploma or GED and two (2) years of job-related experience.
• **Preferred Qualifications** * Proficient in the core applications of Microsoft Office Suite * Advanced knowledge of Excel * Experience using the Digital Health Department (DHD) platform **Additional Information** The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.
• The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals.
• A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15-minute breaks or one 30-minute break.
• State of Georgia employees are subject to the rules of the State Personnel Board regarding salary.
• DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid.
• DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials.
• The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.
• In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department.
• DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities.
• To request a reasonable accommodation for the application or interview process, email DPH-HR@dph.ga.gov .
• **\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_** Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail.
• All qualified applicants will be considered, but may not receive an interview.
• DPH will contact selected applicants to proceed with the application process.

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