Quality Engineer

About this role

• **POSITION SUMMARY:** The Quality Engineer is responsible for reducing Cost of Poor Quality (COPQ) through investigation, analysis, and prevention of quality issues across manufacturing operations.
• This role serves as the facility's primary Quality Assurance resource, identifying root causes of quality events, implementing effective corrective and preventive actions, mitigating process risks, and supporting continuous improvement initiatives.
• The Quality Engineer works cross-functionally with Operations, Engineering, Supply Chain, Construction, and Quality Leadership to improve process capability, increase product conformity, and strengthen quality performance through proactive problem-solving and data-driven decision making.
• **ESSENTIAL DUTIES AND OTHER RESPONSIBILITIES:** * Implement Quality Assurance program, including process design, inspection plans, and statistical process control, to meet company and customer specifications.
• * Analyze quality data (such as defects, scrap, rework, and warranty exposure) to identify improvement opportunities and drive measurable results.
• * Lead cross-functional investigations of quality events (nonconformances, customer concerns, and process failures) to identify root causes and risk mitigation opportunities.
• * Execute and verify risk mitigation actions to prevent recurrence of quality events, improve process performance, and lower COPQ.
• * Participate in continuous improvement initiatives focused on defect prevention, process capability, product reliability, and manufacturing efficiency.
• * Support improved effectiveness of the Quality Management System through audit participation, documentation, and alignment with continuous improvement activities.
• * Assist or conduct supplier quality activities (selection, assessment, audits) to ensure alignment between supplier capabilities and customer requirements.
• * Serve as a leader and resource for cross-functional risk assessment, problem solving, control plans, and guidance on quality concepts, tools, and standards.
• * Report risks, opportunities, and updates on related activities to Quality and Manufacturing Leadership.
• * Perform other duties as assigned.
• **QUALIFICATIONS:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below represent the knowledge, skills, and abilities required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• **EDUCATION AND/OR EXPERIENCE:** * Bachelor's degree in Quality Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, or a related technical field preferred.
• * Three to five years of experience in quality engineering, manufacturing quality, or a related industrial environment preferred.
• * Equivalent combinations of education, technical training, and relevant manufacturing quality experience may be considered.
• * Working knowledge of quality management systems, inspection methods, nonconformance management, and corrective action processes.
• * Experience interpreting engineering drawings, customer specifications, applicable codes, and manufacturing requirements.
• * Experience with internal audits, document control, and continuous improvement initiatives preferred.
• * Familiarity with ISO 9001, applicable API standards, and customer-specific quality requirements preferred.
• TECHNICAL SKILLS AND ABILITIES * Strong understanding of quality engineering principles, manufacturing processes, and defect prevention.
• * Ability to conduct structured root cause analysis and develop effective corrective actions.
• * Ability to interpret engineering drawings, welding requirements, dimensional tolerances, specifications, and inspection documentation.
• * Working knowledge of dimensional measurement equipment, gauges, calipers, and other inspection tools.
• * Ability to analyze quality data, identify trends, and develop practical improvement plans.
• * Proficiency in Microsoft Word, Excel, Outlook, and other applicable quality or business software.
• * Ability to develop and maintain procedures, inspection plans, reports, and quality records.
• * Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
• **LANGUAGE SKILLS:** * Ability to read, analyze, and interpret technical documents, engineering drawings, standards, and customer specifications.
• * Ability to prepare clear, accurate, and professional technical reports, procedures, and corrective action documentation.
• * Ability to communicate quality requirements and technical findings effectively to employees, management, customers, and suppliers.
• **MATHEMATICAL SKILLS:** * Ability to perform arithmetic calculations involving whole numbers, fractions, and decimals.
• * Ability to interpret dimensional tolerances, measurement results, percentages, statistical trends, and quality performance data.
• * Ability to apply basic statistical and analytical methods to evaluate manufacturing and quality performance.
• **REASONING ABILITY:** * Ability to analyze complex quality issues, identify contributing factors, and determine appropriate corrective actions.
• * Ability to apply sound judgment when evaluating product conformity, process performance, and customer requirements.
• * Ability to interpret and apply written, verbal, and diagrammatic instructions.
• * Ability to make data-driven recommendations, prioritize risks, and escalate issues when necessary.
• * Ability to balance production requirements with quality standards without compromising product conformity or customer requirements.
• LEADERSHIP AND COMMUNICATION * Ability to work independently while collaborating effectively across departments.
• * Ability to influence process improvements and drive accountability without relying solely on direct authority.
• * Ability to provide technical guidance and training to Quality Inspectors and manufacturing personnel.
• * Ability to communicate quality concerns professionally and resolve disagreements using documented requirements and objective evidence.
• **PHYSICAL DEMANDS:** * Regularly required to walk, sit, talk, and hear.
• * May require standing for extended periods and walking throughout manufacturing and warehouse areas.
• * May require regular use of dimensional inspection equipment and other measurement tools.
• * Must be able to access manufacturing areas safely and use required personal protective equipment.
• **WORK ENVIRONMENT:** * Manufacturing environment with exposure to noise and non-air-conditioned work areas.
• * Frequent interaction with fabrication, welding, machining, assembly, coating, and shipping operations.
• * Exposure to active forklift traffic and other industrial equipment.
• * Fast-paced environment requiring flexibility, sound judgment, and effective prioritization.
• * Must comply with all company safety policies and applicable site requirements.

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