Solutions Engineer - Cloud & DevOps

About this role

• **About Us** ============ **Since 1989, SHI International Corp.
• has helped organizations change the world through technology.
• We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.
• But the heartbeat of SHI is our employees - all 7,000 of them.
• If you join our team, you'll enjoy:** * **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** * **Continuous professional growth and leadership opportunities.** * **Health, wellness, and financial benefits to offer peace of mind to you and your family.** * **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** =============== The Cloud & DevOps Solutions Engineer is responsible for designing and managing CI/CD pipelines, developing Infrastructure as Code with Terraform, and ensuring system compliance and security.
• This role involves automating processes to improve development efficiency, conducting root cause analysis for production issues, and integrating AWS and Azure services into existing infrastructure.
• The Cloud & DevOps Solutions Engineer will collaborate with development teams to implement new features while ensuring adherence to best practices in software development.
• **Role Description** * Design, implement, and manage CI/CD pipelines.
• * Develop and maintain Infrastructure as Code (IaC) using Terraform.
• * Monitor system performance and manage source code, ensuring operations reports are accurate.
• * Ensure systems are updated, compliant with standards, and secure against cyber threats.
• * Develop and maintain on-premises tooling solutions.
• * Automate processes to enhance development efficiency and outcomes.
• * Conduct root cause analysis for production issues to prevent recurrence.
• * Collaborate with development teams to integrate new software features.
• * Oversee the integration of AWS and Azure services into the existing infrastructure.
• Ensure software development follows best practices and established processes.
• **Behaviors and Competencies** * Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
• * Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
• * Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
• * Continuous Improvement: Can identify moderate areas for improvement and implement moderate changes.
• * Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions.
• * Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
• Technical Expertise: Can apply technical knowledge and skills effectively in most situations, with occasional guidance.
• **Skill Level Requirements** * Knowledge of Azure Cloud Platforms and associated services * Expertise in various project management frameworks such as Agile, Waterfall, and Scrum to effectively plan, execute, and close projects - Basic * Hands-on experience with any flavor of Kubernetes * Knowledge of network protocols and technologies (TCP/IP, VPN, VLANs), understanding of security concepts (access control, authentication, encryption), and proficiency in managing network threats and security solutions (intrusion detection systems, firewalls, Anti-DDOS Protection, Threat Management Protection, Content Filtering, Ingress/Egress management) - Basic * Ability to utilize version control systems such as GitHub and Azure DevOps effectively - Basic * Competence in managing and maintaining Active Directory, AWS, VMware, and Windows Server platforms - Basic * Ability to effectively utilize tools such as Jenkins, Groovy, Terraform, Splunk, Git and/or SonarSource for development and operational processes - Basic * Ability to design, develop, and integrate APIs to enable seamless communication between software applications and services - Basic Knowledge with observability tools like Grafana.
• **Other Requirements** * Completed bachelor's degree or relevant work experience required * 3 - 5 years of experience in cloud computing required * 3 - 5 years of experience in a similar role required * 3 - 5 years of experience in Azure preferred * Knowledge of NVIDIA AI platform a big plus The estimated annual pay range for this position is $105,000 - $155,000 which includes a base salary and bonus.
• The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.
• Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

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