Maintenance Worker
About this role
- Please read the description and requirements: Must be available on weekends (rotate out) have general plumbing and electrical experience.
- Maintenance Person - Hampton Inn **Position:** Maintenance Person / Maintenance Technician **Department:** Maintenance **Reports To:** General Manager **Employment Type:** Full-Time Position Summary The Maintenance Person is responsible for maintaining the hotel's physical property, guest rooms, public areas, equipment, and building systems to ensure a safe, clean, comfortable, and properly functioning environment for guests and employees.
- This position requires someone who is dependable, mechanically inclined, able to work independently, and willing to respond promptly to maintenance needs throughout the hotel.
- Essential Duties and ResponsibilitiesGuest Rooms & Guest Areas * Complete maintenance requests and work orders promptly and professionally.
- * Inspect guest rooms for maintenance issues and make necessary repairs.
- * Repair or replace items such as light fixtures, outlets, switches, plumbing fixtures, door hardware, furniture, bathroom fixtures, and other room components.
- * Check and maintain PTAC heating and air-conditioning units.
- * Address guest-reported maintenance concerns promptly.
- * Inspect rooms after repairs to ensure the issue has been properly corrected.
- * Maintain hallways, lobby, breakfast area, pool area, laundry area, and other public spaces.
- Plumbing * Repair minor plumbing issues, including leaking faucets, toilets, sinks, showers, drains, and water lines.
- * Clear clogged drains and toilets when possible.
- * Identify leaks and water damage and report major problems immediately.
- * Monitor water systems and report unusual conditions.
- HVAC & PTAC Equipment * Inspect, clean, maintain, and troubleshoot PTAC units.
- * Clean PTAC filters and coils as needed.
- * Check for proper heating and cooling.
- * Identify unusual noises, drainage problems, or other HVAC concerns.
- * Report major HVAC repairs or equipment failures to management.
- Electrical * Replace light bulbs, switches, outlets, and other minor electrical components when qualified to do so.
- * Check electrical equipment for obvious problems or safety concerns.
- * Report electrical issues requiring a licensed electrician.
- * Ensure electrical equipment and cords are maintained safely.
- Building & Preventive Maintenance * Conduct routine inspections of the property.
- * Check doors, locks, windows, ceilings, walls, floors, furniture, and fixtures.
- * Inspect roof areas and exhaust fans as assigned.
- * Monitor for water intrusion, leaks, mold/mildew concerns, and other building issues.
- * Perform preventive maintenance to reduce equipment failures and guest complaints.
- * Maintain accurate records of completed maintenance work.
- * Keep maintenance areas, tools, and equipment organized and secure.
- Safety & Emergency Response * Respond to maintenance emergencies such as water leaks, HVAC failures, power issues, plumbing problems, and other urgent situations.
- * Follow hotel safety procedures and OSHA requirements.
- * Immediately report hazardous conditions to management.
- * Assist with emergency situations involving the property when requested.
- * Maintain a safe work environment for guests, employees, and contractors.
- Outside Contractors * Assist contractors and vendors working on hotel equipment or building systems.
- * Provide access to rooms or equipment when authorized.
- * Monitor contracted work as directed by management.
- * Report concerns regarding contractor work to the General Manager.
- Guest Service Responsibilities The Maintenance Person represents the hotel when interacting with guests and is expected to: * Be courteous and professional at all times.
- * Respect guest privacy and property.
- * Explain maintenance work to guests when appropriate.
- * Minimize disruption to guests.
- * Immediately report guest concerns to management when they cannot be resolved.
- * Maintain a professional appearance while working throughout the hotel.
- Physical Requirements The employee must be able to: * Stand and walk for extended periods.
- * Bend, kneel, crawl, climb stairs, and work in confined areas.
- * Lift and carry equipment and supplies.
- * Use ladders safely.
- * Perform repetitive physical tasks.
- * Work indoors and outdoors in varying weather conditions.
- * Safely operate basic hand and power tools.
- Qualifications * Previous hotel maintenance, apartment maintenance, commercial maintenance, or general maintenance experience preferred.
- * Basic knowledge of plumbing, electrical, HVAC, carpentry, and general building maintenance.
- * Ability to troubleshoot problems and determine when professional assistance is required.
- * Ability to work independently with minimal supervision.
- * Good communication and customer-service skills.
- * Reliable attendance and punctuality are required.
- * Must be willing to respond to emergency maintenance situations when necessary.
- * Ability to follow safety procedures and hotel policies.
- Preferred Skills * Experience with hotel guest-room maintenance.
- * PTAC/HVAC experience.
- * Plumbing experience.
- * Basic electrical knowledge.
- * Preventive maintenance experience.
- * Ability to read and follow equipment instructions.
- * Basic computer or maintenance-ticket system experience.
- * Ability to prioritize work based on guest needs and urgency.
- Performance Expectations The Maintenance Person is expected to: * Complete maintenance requests in a timely manner.
- * Keep guest rooms and public areas in safe working condition.
- * Perform regular preventive maintenance.
- * Communicate significant maintenance issues to the General Manager.
- * Maintain accurate maintenance records.
- * Keep tools and work areas organized.
- * Respond professionally to guests and employees.
- * Identify recurring problems and recommend solutions.
- * Follow all hotel safety and operating procedures.
- * Help maintain the property to Hampton Inn/Hilton standards.
- **The goal of this position is to ensure that guests have a safe, comfortable, clean, and properly functioning hotel throughout their stay.** Pay: $17.00 - $24.00 per hour Expected hours: 40.0 per week Benefits: * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person
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