ICT / Digital Learning Officer

About this role

• Job Purpose To manage Hodskey's digital learning platforms, virtual classrooms and e-learning content, and to provide reliable ICT support, so that training programmes are delivered smoothly, securely and to client expectations.
• Key Duties and Responsibilities Digital learning platforms Set up, configure and administer the learning management system (LMS) and virtual classroom tools used for training.
• Create course spaces, enrol participants, manage user access and track attendance, progress and completion.
• Provide technical hosting and support for live online and blended sessions; test platforms before every programme.
• E-learning content Work with trainers to convert training materials into interactive modules, videos, quizzes and assessments.
• Maintain an organised, version-controlled digital content library.
• Apply accessible, inclusive design so learners with different needs and devices can participate.
• Learner support and reporting Act as first point of contact for learners and facilitators with technical difficulties.
• Produce reports on enrolment, attendance, assessment results and feedback, and recommend improvements.
• ICT support and systems Provide first-line support for computers, email, cloud storage, printers and networks.
• Maintain the ICT asset register, software licences, backups and security updates.
• Promote data protection and cyber-security practice in line with the Nigeria Data Protection Act and company policy.
• Coordinate external vendors and recommend cost-effective ICT solutions.
• Digital presence Support maintenance of the website and online registration forms.

Key skills & tools

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