Director of Social Services

About this role

• As Director of Social Services forour men's shelterlocated in the Bronx, New York, you'll be responsible for the overall management and direction of a comprehensive program of social services for a family shelter with the goal of expeditious placement of residents into permanent housing and assisting in becoming self-sufficient.
• Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, childcare, and mental health services.
• **Your responsibilities will include:** * Providing quality services to all residents through a team of Case Managers, Housing Specialists, and Employment Specialists.
• * Coordinating all case management services, including family assessments and the development and implementation of service plans.
• * Acting as a point person with subcontractors and/or service providers, including medical providers, Board of Education personnel, mental health providers, employment services providers, etc.
• * Identifying changing program needs and gaps and developing new services, service directions, and/or programs to meet client needs.
• * Providing supervision and training to all Social Services team members to ensure professional growth and development for each individual and the department as a whole.
• * Acting as a liaison with other department directors.
• * Monitoring and reporting on departmental performance and statistics to ensure compliance with the requirements of regulatory agencies and funders.
• * Master's degree in social work or related field preferred, with a Bachelor's degree required.
• * Minimum five years of management experience, including experience working with people experiencing homelessness.
• * Understanding of team concepts, preferably in a residential setting.
• * Experience working with the NYC Department of Homeless Services is preferred.
• * Understanding the family system's approach to practice is a plus.
• * Bilingual (English/Spanish) is a plus.
• * Computer literacy, particularly with Microsoft Office applications.

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