HIM Technician

About this role

• **Overview** *As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education.
• Success in this mission requires a culture of collaboration, excellence, leadership, and respect.
• University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission.
• EO/AA* This position assumes responsibility for the management of patient medical records in support of patient care, quality and safety, in complex multimedia systems.
• The incumbent has demonstrated skills in the functions of the job and has knowledge of regulatory/compliance standards.
• This position has no responsibility for providing care to patients.
• Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience.
• Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
• **Responsibilities** **Essential Functions** * Scans and/or indexes medical records into the electronic medical record (EMR).
• * Performs quality control audits and correct errors on scanned documents.
• * Compiles, processes, and maintains medical records of hospital and clinic patients in a manner consistent with all hospital requirements and standards.
• * Releases protected health information for direct patient care according to standards set by state, federal and other regulatory agencies.
• * Provides exceptional customer service to patients and customers.
• Manages incoming phone calls to department and direct customers to appropriate resources.
• * Initiates and completes electronic death certificates via state system and according to hospital guidelines.
• Ensures accuracy and timeliness of information.
• * Determines appropriate document content and data elements necessary to be retained in the legal physical and electronic medical record.
• * Files, retrieves, or archives paper medical records according to hospital record retention schedule.
• * Identifies and troubleshoots simple computer problems and escalates issues to appropriate resources as needed.
• * Assists in training and mentoring team members and HIM externs.
• * Performs other duties as assigned.
• **Knowledge / Skills / Abilities** * Ability to perform basic computer skills to navigate in electronic medical record systems.
• * Ability to provide appropriate customer service to patients and customers.
• * Familiarity with downtime procedures for all relevant HIM functions, such as scanning, electronic master patient index, and release of information.
• * Ability to identify and troubleshoot simple computer problems and escalate issues to the appropriate resource, as needed.
• * Ability to communicate effectively both orally and in writing.
• **Qualifications** **Required** * Two years of clerical experience preferably in a health care environment, or equivalent education.
• **Qualifications (Preferred)** **Preferred** * Basic knowledge of health information.
• * Successfully trained in general HIM department functions.
• * Completion of Medical Terminology, Anatomy and Physiology within 6 months of hire.
• **Working Conditions and Physical Demands** *Employee must be able to meet the following requirements with or without an accommodation.* * This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects.
• This position involves sitting most of the time and is not exposed to adverse environmental conditions.
• **Physical Requirements** Listening, Sitting, Speaking Multi-lingual Candidates Welcomed ***To inquire about this posting, email: careers@hsc.utah.edu*** **EEO Statement** *University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.* *All qualified individuals are encouraged to apply.
• Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.
• Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.* *University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status.
• The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106.
• The requirement not to discriminate in education programs or activities extends to admission and employment.
• Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.* *To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.
• If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO).
• More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:www.utah.edu/nondiscrimination/* *Online reports may be submitted atoeo.utah.edu/* *The University is a participating employer with Utah Retirement Systems ("URS").
• Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work).
• Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information.

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