Dental Front Desk Receptionist

About this role

• Dental Front Desk Receptionist / Patient Care Coordinator **Infinity Dental | Kenton, Ohio** **Enjoy a four-day workweek, a friendly team, and the opportunity to grow your career with Infinity Dental!** Infinity Dental is growing, and we're excited to welcome a friendly, organized, and motivated **Dental Front Desk Receptionist / Patient Care Coordinator** to our team!
• Our front desk is the heart of our practice and often the first impression our patients have of Infinity Dental.
• We're looking for someone who enjoys connecting with people, has a positive attitude, and takes pride in helping patients feel comfortable and cared for from the moment they walk through our doors.
• We're a busy, patient-focused dental practice that believes in providing exceptional care while maintaining a welcoming, supportive, and enjoyable workplace.
• Whether you have experience working in a dental office or bring strong customer service and administrative skills from another industry, we'd love to hear from you!
• **Full-time and part-time opportunities may be available.** Why You'll Love Working With Us * **Four-day workweek - enjoy a three-day weekend every week!** * **Monthly bonus opportunities** to reward our team's success * **Federal holidays off** - our office is closed on federal holidays * Friendly, supportive, and team-oriented work environment * Opportunities to learn new skills and grow professionally * A busy, established practice with a steady patient base * A growing organization where motivated team members have opportunities to take on additional responsibilities * An opportunity to build meaningful relationships with patients and coworkers Our Office Hours We believe in working hard, supporting one another, and enjoying time outside the office.
• Our consistent schedule gives you the opportunity to maintain a great work-life balance!
• * **Monday-Wednesday:** 8:30 AM - 5:00 PM * **Thursday:** 8:00 AM - 3:00 PM * **Friday-Sunday:** Closed *Specific scheduling arrangements can be discussed for full-time and part-time candidates.* What You'll Do As a Front Desk Receptionist / Patient Care Coordinator, you'll play an important role in keeping our practice running smoothly and ensuring every patient has a great experience.
• Your responsibilities will include: * Greeting patients with a warm, welcoming, and professional attitude * Answering phone calls, responding to patient questions, and providing excellent customer service * Scheduling appointments and helping maintain an organized, productive schedule * Checking patients in and out while ensuring their information is accurate and up to date * Verifying dental insurance eligibility, benefits, and coverage * Helping patients understand treatment plans, insurance estimates, and financial responsibilities * Presenting treatment estimates and assisting patients with scheduling recommended care * Collecting patient payments, processing transactions, and maintaining accurate account balances * Assisting with dental insurance claims, billing, and follow-up when needed * Maintaining accurate patient records and following HIPAA privacy guidelines * Communicating effectively with our doctors, hygienists, assistants, and other team members * Helping keep the front office organized and the daily schedule running efficiently Who We're Looking For We're looking for someone who is dependable, enjoys working with people, and brings a positive attitude to work each day.
• Our ideal candidate: * Has a friendly, outgoing personality and enjoys helping others * **Is reliable, punctual, and takes pride in their work** * Communicates clearly and professionally, both in person and over the phone * Is organized, detail-oriented, and comfortable managing multiple responsibilities * Has strong computer skills and is comfortable learning new software * Is confident discussing appointments, treatment estimates, and patient balances * Is comfortable working in a busy, fast-paced environment * Has a team-first attitude and is willing to help wherever needed * Takes initiative, solves problems, and looks for ways to improve the patient experience * Is interested in learning, growing, and building a long-term career with our practice **Previous dental front desk experience is preferred.** We're happy to train the right person who has a great attitude, strong communication skills, and a willingness to learn.
• Experience with dental insurance, scheduling, billing, or dental practice-management software is a plus.
• At Infinity Dental, we believe that great patient care begins with great people.
• We value team members who are kind, hardworking, dependable, and genuinely care about the patients we serve.
• We want our employees to feel appreciated, enjoy coming to work, and have opportunities to grow alongside our practice.
• If you're someone who loves helping people, enjoys staying organized, and wants to be part of a friendly, hardworking dental team, we'd love to meet you!
• **Apply today and take the next step in your career with Infinity Dental!** Pay: $20.00 - $30.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Paid time off Work Location: In person

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