Front Desk Receptionist

About this role

• **Job Summary** We are seeking a friendly, professional, and detail-oriented **Front Desk Receptionist** to join our medical office team.
• The ideal candidate will provide excellent patient service while helping maintain an organized and efficient front desk.
• This position requires strong communication skills, computer proficiency, and the ability to handle multiple administrative responsibilities in a fast-paced healthcare environment.
• **Responsibilities** * Greet and check in patients, ensuring a welcoming and efficient arrival experience.
• * Collect patient copayments and process payments accurately.
• * Enter, verify, and update patient demographic and contact information.
• * Answer incoming phone calls and assist patients with general inquiries.
• * Communicate professionally and courteously with patients and staff.
• * Verify that required patient forms and intake documentation are completed.
• * Utilize electronic health record (EHR) systems and Microsoft Office for daily administrative tasks.
• * Maintain organized patient records and front desk documentation.
• * Assist with general office duties and other responsibilities as assigned.
• **Qualifications** * Excellent customer service and interpersonal communication skills.
• * Professional, friendly, and patient-focused demeanor.
• * Strong computer skills and familiarity with Microsoft Office.
• * Ability to accurately enter and maintain confidential patient information.
• * Strong organizational skills and attention to detail.
• * Ability to multitask, prioritize responsibilities, and work independently.
• * Previous medical office or healthcare front desk experience preferred.
• * Familiarity with AthenaOne electronic health records is a plus but not required.
• **Ideal Candidate** The ideal candidate is dependable, organized, personable, and comfortable working directly with patients.
• We are looking for someone who takes pride in providing excellent customer service, maintaining accuracy, and contributing to a positive patient experience.
• **Join a team where professionalism, compassion, and patient-centered care matter.** Pay: $13.00 - $15.00 per hour Expected hours: 10.0 - 20.0 per week Application Question(s): * Are you available to work Tuesday, Thursday, and Friday between 7:00 AM-5:00 PM, as needed?
• Work Location: In person

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