Medical Records Specialist

About this role

• **About Gastro Health:** Gastro Health is an extensive and diverse group of professionals dedicated to digestive and liver health.
• Now with more than 120 locations in seven states, our team of physicians, advanced practice providers, nutritionists, technicians, and support team are on a mission to provide outstanding medical care and an exceptional healthcare experience.
• **Position Summary:** As a Medical Records Specialist at Gastro Health, your role is crucial in managing and securing patient records.
• You will organize and maintain accurate medical documentation, ensuring compliance with regulations.
• Your attention to detail and proficiency in electronic health record systems contribute to efficient record management and exceptional patient care.
• **Essential Functions include but are not limited to the following:** * Manage fax inbox * Manage and label all incoming records * Classify documents * Attach documents to pertinent chart * Forward accordingly or file to patient chart in EMR * Import results from secure online vendors into EMR * Review error bucket: monitor the queue for failed outbound faxes.
• Resend or review for accurate referring doctor information * Process medical records requests.
• Records requested by another physician must verify the fax number and patient's date of birth.
• When releasing records to a patient's spouse or family member make sure HIPAA is on file, confirm identity ask for driver's license, signature, and release in person or mail.
• For insurance company or attorney requests count the number of pages, invoice, and obtain payment prior to releasing records.
• * Ensure physician signatures are obtained on all required documents.
• * Maintain patient confidence by keeping patient records information confidential.
• * Answer calls from clinical staff pertaining to medical records.
• * Perform clerical tasks such as photocopying, faxing, mailing, and sorting/distributing documents **Job Specifications/Qualifications:** * One year of experience working in medical practice or similar settings.
• * High school diploma or GED equivalent.
• **Required Skills and Abilities:** * Customer Service * Effective Communicator **Why You'll Thrive at Gastro Health** * We look for team members who embody our values of Compassion, Collaboration, Integrity, Accountability, Empowerment, Continuous Improvement, Positive Attitude, and Customer Focus.
• These values guide how we care for our patients, support one another, and deliver exceptional healthcare every day.
• **Physical Requirements and Working Conditions:** * Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
• * Primarily performed in an office environment with moderate noise levels.
• * Frequent sitting, standing, walking, bending, reaching, computer use, and communication.
• * Occasional lifting up to 10 lbs., pushing/pulling, and climbing stairs.
• * Frequent interaction with staff, managers, patients, families/caregivers, providers, vendors, and other business partners.
• * May require occasional weekends, holidays, or varying shifts based on business needs.
• **Communication Requirements:** * Ability to effectively read, write, speak, and understand English to safely perform the essential functions of the position.
• Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.
• For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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