Center Director

About this role

• Overview: *Are you a dynamic leader ready to make a transformative impact in addiction medicine?
• BrightView is seeking an Center* *Director to* *facilitate* *the clinic workflow* *and lead* *the daily operations of our treatment facility collaborating with* *medical, behavioral health, nursing, and* *operations* *professionals.* *In this pivotal role,* *in conjunction with regional and company leadership,* *you* *will oversee* *the treatment center**, ensuring an exemplary patient experience in addiction medicine while fostering a collaborative and team-centric environment.* *If you are interested in serving others and being an instrumental part of a high performing team,* *we invite you to join us in our mission* *and apply today!* Responsibilities: * **CLINIC OPERATIONS MANAGEMENT:** * Leads and manages all aspects of patient flow and clinic operations.
• * Executes on BrightView's operations playbook for the clinic.
• * Plans, leads, and delivers regular team meetings.
• * **PATIENT EXPERIENCE AND CARE DELIVERY****:** * Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
• * Identifies and facilitates resolution of issues and conflicts within the center.
• * Ensures clinic staff compliance with established policies, procedures, workflows, and training.
• * **PERSONNEL MANAGEMENT AND DEVELOPMENT:** * Effectively manages all site-level personnel across multiple professional disciplines.
• * Cultivates staff development and sets clear expectations for performance.
• * Establishes staff performance improvement plans and redirection/retraining efforts.
• * **COLLABORATION AND PARTNERSHIPS****:** * Develops community partnerships in collaboration with BrightView's Outreach teams.
• * Ensures proper collaboration with the Quality department partner.
• * Fulfills Program Administrator Role as outlined by State Administrative Code as needed.
• * **COMPLIANCE AND TRAININGS** * Follows and enforces all federal, state, and local healthcare requirements.
• * Responsible for new staff onboarding and training.
• **KNOWLEDGE SKILLS, AND ABILITIES** * Demonstrated management and leadership capabilities, ability to build a team-centric environment with colleagues.
• * Able to cultivate collaboration amongst staff in a multidisciplinary healthcare environment.
• * Competent at working with a diverse population of colleagues and patients.
• * Natural problem solver, looks for solutions to best meet patient and teammate needs with a sense of urgency.
• * Consistently demonstrates professionalism and gracefully manages conflict, setting an example for staff.
• * Adaptable and agile within a dynamic work environment.
• * Excellent verbal, written, and presentation skills.
• * Highly empathetic and compassionate to effectively support the recovery journey of BrightView's patients.
• * Embraces BrightView's culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements.
• * Prior experience with harm reduction a plus.
• Qualifications: * **EXPERIENCE** * 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or * 2+ years' experience in a clinic-based position within BrightView with leadership/ management responsibilities.
• * **EDUCATION:** * Bachelor's degree preferred **BRIGHTVIEW HEALTH BENEFITS AND PERKS****:** * PTO (Paid Time Off) * Immediately vested and eligible in 401k program with employer match.
• * Company sponsored ongoing training and certification opportunities.
• * Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• * Tuition Reimbursement after 1 year in related field We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.
• *Ready to shape our future by bringing in top talent?
• Apply now and be a key player in our success!*

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